Refund policy

Return Policy

We want you to be completely satisfied with your purchase. If you receive a product that has a manufacturing defect or is damaged, you may return it under the following conditions:

1. Eligibility for Return
   • The product must have a manufacturing defect or damage upon delivery.
   • Returns are not accepted for reasons such as change of mind or incorrect usage.
2. Return Window
   • You can initiate a return within 7 days of delivery.
3. Condition of Returned Product
   • The product must be returned in its original packaging, along with all accessories, manuals, and tags.
4. Return Process
   • Contact our customer support team within 7 days of delivery to request a return.
   • Provide proof of defect or damage (e.g., photos or videos).
   • Our team will verify the issue and guide you through the return process.
5. Refund or Replacement
   • Once the returned product is inspected and approved, you can choose between:
     • Full refund to your original payment method.
     • Replacement of the product at no extra cost.
6. Non-Returnable Items
   • Products without manufacturing defects or damage.
   • Items returned after the 7-day window.